WinTRADE

Full range of outsourcing services for various business spheres. Organization of business processes and productivity increase. Assistance in business development and cost optimization.

WinCALL

Call Center services. Outsourcing telephone sales and customer service calls for a variety of business spheres anywhere in the world

WinSTALL

High quality and timely servicing and installation of any complexity and urgency.

WinRENT

Full range of janitorial service and maintenance of office and industrial buildings, optimization of costs associated with the administrative and business activities.

WinIT

High quality and cost effective IT outsourcing services, IT effectiveness upgrade and costs optimization. 

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WinIT

WinIT is one of the key business lines of WinTRADE BPO сompany, providing high-quality and cost effective IT outsourcing services helping Ukrainian and foreign companies to increase IT effectiveness and optimize expenses.

WinIT is your external department for automation and process control, which allows using information technology for business more efficiently without additional investment, improve the reliability of information systems, reduce operating costs and improve EBITDA.

WinIT is a team of experienced certified professionals with over 10 years of expertise in the implementation of projects for the largest IT companies in Ukraine.

WinIT is efficient solution to improve the productivity of IT processes and strengthening the competitiveness of business in general. The offered services will enable you to capitalize operating expenses, release resources for core tasks and effectively use manpower.

    WinIT services

    Software Development and Support
    WinIT team will help optimize business management processes, increasing efficiency with innovative, easily scalable IT solutions. On the basis of problem analysis specifically conducted for customers, we carry out a full cycle of software development and implementation with further information system support.

    Support of existing information systems
    WinIT experts provide smooth functioning of business partners, taking on 24/7 support and monitoring of existing information systems, troubleshooting and content management. This will reduce the load on their own IT specialists and increase efficiency of their activities.
    We also will provide consulting support to users, allowing them to more effectively manage their working time.

    HelpDesk / ServiceDesk
    WinIT offers HelpDesk / ServiceDesk as a range of outsourcing services to support users and manage incidents and problems. Our assistance will improve the reliability of business process management, reduce the number of information system failures and downtime, reduce the load on IT staff partners.
    We will create a customer support "from scratch" or take part in the transformation of the existing Service Desk; will introduce products and solutions required to solve technical and managerial problems, the maintenance of application database, will analyze and suggest steps to improve the existing system.
    We will provide full support for users, provide with the 1st and 2nd levels of technical support and inform you of the status.

    IT infrastructure Support
     WinIT specialists provide a full range of IT services for geographically distributed companies, including maintenance of workstations, periphery devices, networks, hardware, application support, and supply chain management.
    We can help reduce the cost of ownership and management of IT infrastructure while improving the quality, safety and reliability of service.
    If necessary, we will perform the installation works ourselves.

    IT outstaffing
    WinIT offers IT outstaffing services with the transfering of direct operational staff management to our client. The service includes the selection and hiring of personnel, the formation of personnel reserve for the project, the timely replacement of specialists when needed. We provide enrolling of customers'current employees into WinIT staff.
    WinIT provides outstaffing services in the fields of development and testing of software systems, architecture design, database and business applications administration, project management, technical support.

    WinIT resources and capabilities

      • Regional offices in all regions of Ukraine
      • IT managers staff with the experience of organization and management of IT structures in the major Ukrainian companies.
      • Own powerful call-center working if necessary 365/24/7.
      • Staff able to perform the installation of any complexity.
      • Certified developers and technical experts with high expertise in IT.
      • Own technical facilities: the presence of certified close control equipment for configuring PC software.
      • Well-organized system of selection and adaptation of employees, allowing quickly to recruit and prepare staff to handle projects of any complexity.
      • Staff of experienced trainers who constantly care about the growth of the professional competencies of staff.


      Advantages of cooperation with WinIT

      Cooperation with WinIT allow you without additional investment to:
      • Reduce operating costs and improve EBITDA.
      • Reduce cost of ownership and management of IT infrastructure while increasing its reliability and safety.
      • Improve business performance by optimizing the existing IT structure, development and implementation of new IT solutions.
      • To ensure the smooth functioning of business processes without creating additional divisions and changes in the structure of the company, to reduce the number of information system failures and downtime.
      • Get fast and efficient problem-solving in the field of IT in the terms defined in the service level agreement (SLA).
      • Effectively manage labor costs while maintaining high staff competence.
      • Ensure the security and confidentiality of information.
      • Transfer the expenses for IT to the costs of outsourcing services with the ability to capitalize them.

      You can download information about WinIT services.

      We suggest you to get familiar with other WinTRADE business lines, which provide servicing and installation services - WinSTALL, janitorial service and maintenance - WinRENT, and call-center outsourcing - WinCALL

    Futsal team "WinTRADE" at "Business League 2012-2013"
    Futsal team "WinTRADE" at "Business League 2012-2013"
    WinTRADE representatives at iForum 2013: (from left to right) Viktor...
    WinTRADE representatives at iForum 2013: (from left to right) Viktor Dementiivskyi, Alina Kompanets, Yulia, Kostiantyn Iakovchuk-Besarab, Yulia Guzdup, Dana, Dmytro Lytvyn, Andrey Dayen
    Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by...
    Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by WinTrade Company
    Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro...
    Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro Lytvyn and Kostiantyn Yakovchuk-Besarab
    Total turnover share of market leaders in Ukrainian projects
    Total turnover share of market leaders in Ukrainian projects
    WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab...
    WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab and Alina Kompanets
    WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th...
    WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th "Business League"
    Dmytro Lytvyn in Silicon Valley
    Dmytro Lytvyn in Silicon Valley
    Members of the "Outsourcing: Effective Dialogue" workshop, organized by...
    Members of the "Outsourcing: Effective Dialogue" workshop, organized by business newspaper "Capital" within the "Personal capitalization" project
    WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh...
    WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh and Kostiantyn Yakovchuk-Besarab
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    WinTRADE BPO Company

    WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing services. WinTRADE BPO key business lines are call-centre outsourcing, service and installation activities, outsourcing administrative services and IT outsourcing services.
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    Contact Information
    17a Dniprovska Naberezhna Str.
    Kyiv, 02081, UA,
    Phone number: +380 (44) 224-52-25,
    E-mail: info@wintrade.com.ua
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