WinTRADE

Full range of outsourcing services for various business spheres. Organization of business processes and productivity increase. Assistance in business development and cost optimization.

WinCALL

Call Center services. Outsourcing telephone sales and customer service calls for a variety of business spheres anywhere in the world

WinSTALL

High quality and timely servicing and installation of any complexity and urgency.

WinRENT

Full range of janitorial service and maintenance of office and industrial buildings, optimization of costs associated with the administrative and business activities.

WinIT

High quality and cost effective IT outsourcing services, IT effectiveness upgrade and costs optimization. 

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WinTRADE starts educational campaign

Viktor Dementiivskyi, WinTRADE Head of sales
Viktor Dementiivskyi, WinTRADE Head of sales
01/08/2013
The growth of demand for outsourcing call-center services in Ukraine brought an urgent need to obtain more information about their capabilities and principles of organization. How to choose the best call-center is a question that many companies are looking for answers now.

Outsourcing call-center WinCALL (one of the business lines of WinTRADE, the first BPO company in Ukraine) announces the start of the educational program "Call-center - how it works." Open days and presentations that will be held by WinCALL employees during the program will help to answer many questions about the call-center organization.

The first meeting of this program was held with the supervisor of the contact center operators and a group of operators from Amway Ukraine.
Viktor Dementiivskyi, WinTRADE Head of sales, during the meeting talked about the features of outsourcing call-centers handling various projects, demonstrated the operator workstations, shared information about the knowledge and skills which operator of outsourcing call-center should have and also he talked about the difference in approach to the organization of work in outsourcing and in-house call-centers.

During the meeting a lot of attention was paid to the quality of customer service, control of operators, working conditions, as well as performance indicators discussed.

"As an outsourcing company, we have a proven practice solutions for a variety of business types and tasks of any complexity, so we can suggest partners the most effective strategy for them, to assist in starting or operating large-scale projects. In our work we use unique tools that allow WinCALL become the fastest growing player in the outsourcing call centers. Our team is ready to share the accumulated experience and help our partners to develop the business, "- says Viktor.

WinTRADE plans to conduct such meetings and presentations in the future on a regular basis.

Futsal team "WinTRADE" at "Business League 2012-2013"
Futsal team "WinTRADE" at "Business League 2012-2013"
WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab...
WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab and Alina Kompanets
Dmytro Lytvyn in Silicon Valley
Dmytro Lytvyn in Silicon Valley
Members of the "Outsourcing: Effective Dialogue" workshop, organized by...
Members of the "Outsourcing: Effective Dialogue" workshop, organized by business newspaper "Capital" within the "Personal capitalization" project
WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th...
WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th "Business League"
Total turnover share of market leaders in Ukrainian projects
Total turnover share of market leaders in Ukrainian projects
WinTRADE representatives at iForum 2013: (from left to right) Viktor...
WinTRADE representatives at iForum 2013: (from left to right) Viktor Dementiivskyi, Alina Kompanets, Yulia, Kostiantyn Iakovchuk-Besarab, Yulia Guzdup, Dana, Dmytro Lytvyn, Andrey Dayen
WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh...
WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh and Kostiantyn Yakovchuk-Besarab
Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by...
Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by WinTrade Company
Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro...
Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro Lytvyn and Kostiantyn Yakovchuk-Besarab
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WinTRADE BPO Company

WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing services. WinTRADE BPO key business lines are call-centre outsourcing, service and installation activities, outsourcing administrative services and IT outsourcing services.
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Contact Information
17a Dniprovska Naberezhna Str.
Kyiv, 02081, UA,
Phone numbers
+380 (50) 382-30-01,
+380 (67) 224-48-86,
E-mail: win_info@wintrade.ua
© WinTRADE 2013
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