This service is useful for companies which care about servicing of income calls flow.
Ordering this service you get your own additional customer care department that is easily manageable and without any investments.

Package content	Eco	Optima	Pro
Processing of customer applications (minutes per month)	2 000	4 000	8 000
Call-Back Service (for calls with wait time more than 20 sec)	+	+	+
CRM tailored to the project	+	+	+
Access to CRM statistics in real-time mode	+	+	+
Detailed project report (quantity per month). Upon request	5	10	25
IVR organization + developing and recording of the script	+	+	+
IVR message change (quantity per month). Upon request	1	3	5
Monthly subscription fee, UAH	4500,00	6750,00	10800,00
Charge for processing applications above the limit, UAH/min	2,45	1,95	1,55
IVR message change above the limit, UAH/min	150,00	125,00	95,00
Detailed project report above the limit	100	75	50

Additional features	Quantity per month	Service fee, UAH
Bulk-SMS, sms	less than 1000	0,25
	1000-5000	0,22
	over 5000	0,20
Outbound calls (questionnaire, provision of information and polls), min	Unlimited	1,95
Cross-sales (client check increase)	Unlimited	% of extra revenue

We provide:  Guaranteed calls resolution 24/7 call-centre Excellent service Increase of customers satisfaction Take a step towards increasing your sales!

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If Your requirements go beyond the suggested package contact our managers, they will find a solution for You!