Head of sales of WinCALL call-centre of the first Ukrainian BPO company WinTRADE has conducted a webinar on "Organization of the call-center for online shopping" for the students of WebPromoExperts Online Marketing Academy.

From time to time we conduct Welcome days, demonstrating the work of a professional call-center to everyone interested. And now we had the opportunity to share the accumulated experience with online stores managers through the Internet.

Proper organization and effective operation of the call-center is half of the success of the online store. The more educated decisions managers take, the better it is for business development in general. I hope that our cooperation with WebPromoExperts, a respected resource in the field of Internet marketing, will continue in the future," - said Viktor Dementiivsky.

You can watch the webinar record or download the webinar presentation