Customer support
Experienced, specially trained experts will provide the entire range of information and consulting support to your customers: inform, advise, offer the optimum solution. WinCALL has excellent expertise of customers’ issues resolution with "one call" that promotes loyalty to the company.

Information support
WinCALL provides effective support for short-term projects, programs, promotions, new products. Our resources allow organizing the execution of urgent projects of any complexity for any quantity of numbers and for any period.

Technical support
Qualified WinCALL technicians and engineers remotely by phone instruct users and solve their problems with one call. If necessary, we can provide a service visit.

Conducting of researches
WinCALL resources allow promptly organize and conduct complex targeted calls i.e. surveys, questionnaires, customer loyalty evaluation, and we provide "secret shopper" service as well.

Data updating
Relevant information is the basis of any successful business. Call center operators WinCALL process the information , and will update it will make the necessary changes. The updated information is sent to customers within a specified time, or it is automatically updated in the database.Service may be provided as a one-time, and on an ongoing basis.

Direct sales
WinCALL range of services includes provision of telephone sales on incoming and outcoming calls, cross-selling, as well as by selling door-to-door. We process warm leads, as well as generate new ones on our own. Direct sales service allows you to reduce the costs on advertising and sales- managers staff maintenance. On Your request we can provide after-sales support of customers.

Soft-collection
WinCALL has the necessary resources for the effective persuasion of your clients-debtors to fulfill their obligations. On an individual approach and using only legal methods, we help our customers to get the debts back.

Outstaffing
The service includes the selection and hiring of personnel, staff reserve formation and fast substitution if necessary. We can also enroll your employees into WinCALL staff, guaranteeing the performance of the same functions and preservation of subordination. Workplaces can be arranged both on your locations and at our sites.