WinTRADE

Full range of outsourcing services for various business spheres. Organization of business processes and productivity increase. Assistance in business development and cost optimization.

WinCALL

Call Center services. Outsourcing telephone sales and customer service calls for a variety of business spheres anywhere in the world

WinSTALL

High quality and timely servicing and installation of any complexity and urgency.

WinRENT

Full range of janitorial service and maintenance of office and industrial buildings, optimization of costs associated with the administrative and business activities.

WinIT

High quality and cost effective IT outsourcing services, IT effectiveness upgrade and costs optimization. 

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WinTRADE BPO took part in the "Forum Call Center" in Poland

20/03/2013
Forum Call Center took place in Serock city near Warsaw, Poland. More than 40 participants were involved in it. They are representatives of the outsourcing market and in-house call centers from Poland and the EU countries. WinTRADE BPO was represented by Tatiana Barakh and Kostiantyn Yakovchuk-Besarab.

That was already the second meeting of this kind, and this time the main topics for communication and discussion were threats, challenges and opportunities for call-center and outsourcing spheres, as well as the use of new information technologies to communicate with the customer - video chats, social networks, etc.

The advantage of Forum Call Center was an informal approach to the event, in terms of information sharing. All speakers having practical experience shared it with the conference participants covering both their success and failures.

The organizer of the Forum, Maciej Bous (Maciej Bus'), expressed the hope that this year's meeting would result in another step towards better understanding of the situation on the market, trends, challenges and opportunities. Details about the event can be read on the official web-page.

WinTRADE representatives at iForum 2013: (from left to right) Viktor...
WinTRADE representatives at iForum 2013: (from left to right) Viktor Dementiivskyi, Alina Kompanets, Yulia, Kostiantyn Iakovchuk-Besarab, Yulia Guzdup, Dana, Dmytro Lytvyn, Andrey Dayen
Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro...
Members of Forum Call Center 2012 in Poland. WinTRADE representatives: Dmytro Lytvyn and Kostiantyn Yakovchuk-Besarab
WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th...
WinTRADE futsal team Captain Dmytro Lytvyn with "Prestige Cup" of 15th "Business League"
Total turnover share of market leaders in Ukrainian projects
Total turnover share of market leaders in Ukrainian projects
Futsal team "WinTRADE" at "Business League 2012-2013"
Futsal team "WinTRADE" at "Business League 2012-2013"
WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab...
WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab and Alina Kompanets
Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by...
Wedding Wear Show at the Ethnic Clothing Festival "Ludyne-2012" sponsored by WinTrade Company
Dmytro Lytvyn in Silicon Valley
Dmytro Lytvyn in Silicon Valley
WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh...
WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh and Kostiantyn Yakovchuk-Besarab
Members of the "Outsourcing: Effective Dialogue" workshop, organized by...
Members of the "Outsourcing: Effective Dialogue" workshop, organized by business newspaper "Capital" within the "Personal capitalization" project
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WinTRADE BPO Company

WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing services. WinTRADE BPO key business lines are call-centre outsourcing, service and installation activities, outsourcing administrative services and IT outsourcing services.
Company web site:

Contact Information
17a Dniprovska Naberezhna Str.
Kyiv, 02081, UA,
Phone numbers
+380 (50) 382-30-01,
+380 (67) 224-48-86,
E-mail: win_info@wintrade.ua
© WinTRADE 2013
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