WinTRADE

Full range of outsourcing services for various business spheres. Organization of business processes and productivity increase. Assistance in business development and cost optimization.

WinCALL

Call Center services. Outsourcing telephone sales and customer service calls for a variety of business spheres anywhere in the world

WinSTALL

High quality and timely servicing and installation of any complexity and urgency.

WinRENT

Full range of janitorial service and maintenance of office and industrial buildings, optimization of costs associated with the administrative and business activities.

WinIT

High quality and cost effective IT outsourcing services, IT effectiveness upgrade and costs optimization. 

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WinTRADE expert will make a presentation at “Online shop sales” conference

Viktor Dementiivsky, WinCALL Head of Sales
Viktor Dementiivsky, WinCALL Head of Sales
31/07/2014
Victor Dementiivsky, WinTRADE  Head of Sales will report on "Secrets of building an effective call-center for online shop in “Online shop Sales” conference.

Victor will tell how to organize the working process of the call center in online shop, how to make it an effective sales tool, he will also share his experience, in which case you should open your own contact center, and when it is profitable to transfer this function to outsourcing.

The following important aspects will be carefully examined during the conference:
  • Functions of properly organized call-center at online shop.
  • Technology of personnel selection, proper organization of its training and follow-up support.
  • Technological aspects of the organization of the contact center, starting from telephone lines to software for managing sales, workplace organization.
  • Technology of Quality Management in order to achieve the best results.
  • Methodology for assessing call-center profitability. Cost management.
Materials for the presentation are based on the analysis of extensive experience gained by WinTRADE in providing outsourcing services for its partners.
"Our company is one of the most powerful experts in the provision of contact center services. After all, we are approached not only with simple projects, but also complex and difficult ones which can not be managed by other market operators. Since our company provides business process outsourcing in several directions: call-center outsourcing and IT, installation and service work, facility-management, we are able to offer customers complete solutions. Our team is ready to share its expertise, because the more companies will properly use business technologies, including technology and organization of call-centers, the better for the market as a whole,"— says Victor Dementiivsky.

The conference, organized by Shkola.co and Business People, will be held on August 9.
WinTRADE BPO invites you to take part in it.
More details can be found on the event website.

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WinTRADE representatives at Outsourcing Forum 2013 Kostyantyn Yakovchuk-Besarab and Alina Kompanets
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WinTRADE representatives at iForum 2013: (from left to right) Viktor Dementiivskyi, Alina Kompanets, Yulia, Kostiantyn Iakovchuk-Besarab, Yulia Guzdup, Dana, Dmytro Lytvyn, Andrey Dayen
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Futsal team "WinTRADE" at "Business League 2012-2013"
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WinTRADE representatives at Forum Call Center 2013 in Poland Tetiana Barakh and Kostiantyn Yakovchuk-Besarab
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Members of the "Outsourcing: Effective Dialogue" workshop, organized by business newspaper "Capital" within the "Personal capitalization" project
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WinTRADE BPO Company

WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing services. WinTRADE BPO key business lines are call-centre outsourcing, service and installation activities, outsourcing administrative services and IT outsourcing services.
Company web site:

Contact Information
17a Dniprovska Naberezhna Str.
Kyiv, 02081, UA,
Phone numbers
+380 (50) 382-30-01,
+380 (67) 224-48-86,
E-mail: win_info@wintrade.ua
© WinTRADE 2013
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