On August 9 at "Online shop sales" conference WinTRADE experts shared their experience in call-center management with the online retail experts. Outsourcing call-center WinCALL was represented by Victor Dementiivsky who conducted a lecture on "The Secrets of building an effective call center".

"I am delighted that the event organizers, our partners Business People, have invited WinTRADE to participate in it. For our team and for me personally it is crucial to do good by helping our partners to grow their businesses. The goal of WinTRADE as BPO company is to support partners, to improve the efficiency of their business processes, increase the competitiveness of their products and services. At the same time we are open, we share accumulated experience, we tell about our standards.

During the conference and after it we got a lot of questions on the proper organization of call centers, gave practical recommendations to online shops managers.
Taking into consideration the strong interest to the topics discussed, our team has decided to make a small gift for online retailers i.e. to provide an expert analysis of their contact centers actual effectiveness," – says Victor.

You can order a model of efficiency sending request to WinTRADE experts:
e-mail: info@wintrade.ua
skype: viktor.dementiivskyi
mob. +38 050 413 5715
tel. +380 44 224 5 225
To get a model for free please indicate the promo code “Business.People” in the letter subject
The offer is valid from August  14 to 22 (inclusive).

You can get acquainted with the report of Victor Dementiivskyi "Secrets of building an effective call center".