Software Development and Support
WinIT team will help optimize business management processes, increasing efficiency with innovative, easily scalable IT solutions. On the basis of problem analysis specifically conducted for customers, we carry out a full cycle of software development and implementation with further information system support.

Support of existing information systems
WinIT experts provide smooth functioning of business partners, taking on 24/7 support and monitoring of existing information systems, troubleshooting and content management. This will reduce the load on their own IT specialists and increase efficiency of their activities.
We also will provide consulting support to users, allowing them to more effectively manage their working time.

HelpDesk / ServiceDesk
WinIT offers HelpDesk / ServiceDesk as a range of outsourcing services to support users and manage incidents and problems. Our assistance will improve the reliability of business process management, reduce the number of information system failures and downtime, reduce the load on IT staff partners.
We will create a customer support "from scratch" or take part in the transformation of the existing Service Desk; will introduce products and solutions required to solve technical and managerial problems, the maintenance of application database, will analyze and suggest steps to improve the existing system.
We will provide full support for users, provide with the 1st and 2nd levels of technical support and inform you of the status.

IT infrastructure Support
 WinIT specialists provide a full range of IT services for geographically distributed companies, including maintenance of workstations, periphery devices, networks, hardware, application support, and supply chain management.
We can help reduce the cost of ownership and management of IT infrastructure while improving the quality, safety and reliability of service.
If necessary, we will perform the installation works ourselves.

IT outstaffing
WinIT offers IT outstaffing services with the transfering of direct operational staff management to our client. The service includes the selection and hiring of personnel, the formation of personnel reserve for the project, the timely replacement of specialists when needed. We provide enrolling of customers'current employees into WinIT staff.
WinIT provides outstaffing services in the fields of development and testing of software systems, architecture design, database and business applications administration, project management, technical support.

• Regional offices in all regions of Ukraine
• IT managers staff with the experience of organization and management of IT structures in the major Ukrainian companies.
• Own powerful call-center working if necessary 365/24/7.
• Staff able to perform the installation of any complexity.
• Certified developers and technical experts with high expertise in IT.
• Own technical facilities: the presence of certified close control equipment for configuring PC software.
• Well-organized system of selection and adaptation of employees, allowing quickly to recruit and prepare staff to handle projects of any complexity.
• Staff of experienced trainers who constantly care about the growth of the professional competencies of staff.

Cooperation with WinIT allow you without additional investment to:

• Reduce operating costs and improve EBITDA.
• Reduce cost of ownership and management of IT infrastructure while increasing its reliability and safety.
• Improve business performance by optimizing the existing IT structure, development and implementation of new IT solutions.
• To ensure the smooth functioning of business processes without creating additional divisions and changes in the structure of the company, to reduce the number of information system failures and downtime.
• Get fast and efficient problem-solving in the field of IT in the terms defined in the service level agreement (SLA).
• Effectively manage labor costs while maintaining high staff competence.
• Ensure the security and confidentiality of information.
• Transfer the expenses for IT to the costs of outsourcing services with the ability to capitalize them.