WinTRADE BPO has developed a new product targeted at the banking sector. Anti-crisis solution for banking organizations is especially important now – during tense times for the Ukrainian economy, because it will help significantly reduce the operating costs for the customer service.

This offer includes the following services:

• Optimization of business processes
• Hotline (consulting, customer support)
• Outstaffing
• Promotion and selling of banking services
• Audit of in-house call-center

"In economically uncertain period the need to reduce costs and improve the efficiency of enterprises is more than relevant. WinTRADE’s expertise allows us to offer banking organizations a solution that will protect them from operational risks and at the same time will reduce operating costs.

We are confident that we can not only keep the current level of customer service banks, but also to improve it. Transfering of non-core functions to outsourcing is an effective solution to improve the competitiveness of any business during the crisis, and it is high time to use it wisely,"- says Tetiana Barakh, WinTRADE BPO CEO.

You can download the information on "Anti-crisis solution for the banks" program.